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Product Overview |
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Printer Diamond is
a web-based document management and fulfillment system
designed specifically for commercial printers and their clients.
It is based on the Double Diamond technology
that makes software very flexible and ensures that it
adapts to diverse business environments.
Below is a brief overview of system features. For more
detailed review and fully functional live demo please
call 814-867-3200, e-mail
info@ahg.com
or fill out demo request form.
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Customer Area |
Customer area consists of administrative and
document ordering sections.
Administrative Section Functions:
- Add new document
When adding new document, customer can specify document
ID, title, select document classification, category, type
and various other parameters that will vary for each customer.
Customer can also order document proofs and upload files
associated with the document (i.e. document itself, document cover,
and unlimited number of document components if needed).
When a new document is submitted, printer is notified by e-mail.
Then printer can access document information and uploaded files.
- Review/edit/delete documents
Customer can search existing documents by various
parameters, review document information and files associated with
the document. Customer can also edit document information,
upload new files or replace existing files, as well as delete
existing document.
When document is edited or deleted, printer is notified via e-mail.
- View audit trail
Customer can review all document submissions/revisions/updates
selecting document(s) by author and date range.
- Manage document categories
Customer can review, add, update and delete document categories
(such as classification, category, type, language, application, etc.).
Document categories can vary depending on customer needs.
- Manage users
The system allows each customer to have unlimited number
of users with different privileges. For example one group
of users can only manage documents, another group can
also manage document categories and other users, yet
another group can order documents, etc.
Users with sufficient privileges can manage
other users: review users list, information, update user
information, add, delete, activate and de-activate user,
set user privileges, reset user password.
Ordering Section Functions:
- Search and browse documents using various parameters
Customers can perform
- Quick search of document, for example
by document number, keywords in the title; or
- Advanced search by
any document parameters (classification, category, type, status,
keyword, language, application, etc.)
or browse existing documents by document categories.
The search and browse options are very flexible and can
be easily adjusted to the needs of each individual
customer.
- View document files and order documents
When customer specifies number of document copies for each particular
document that he wants to order, Printer Diamond
verifies availability. If there are not enough copies in
the warehouse, customer receives a warning indicating how
many copies of the document will be placed on backorder.
He has an option to proceed with the order, or change
required number of copies.
Customer can review and change the order at any time
before it is finalized. When customer submits an order,
document inventory is automatically updated.
- Track previously placed order
Customer can review status and shipment information of
previously placed orders.
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Printer area |
Printer Area Functions
- View incoming orders
Incoming orders screen displays list of orders that
were submitted but not yet shipped. Unique functionality
includes ability for printer's personnel to pick order for processing.
If you pick the order, it changes color. Thus other employees
know that this order is being worked on.
- Confirm shipment, print packing slip
When order is ready to be shipped, authorized personnel
can use incoming order manager screen to confirm order
shipment, enter shipping details and print packing slip.
After order shipment is confirmed customer sees
shipping details in the Customer Area.
- Cancel order
Printer personnel have facility to cancel order using
incoming order manager screen should a customer
cancel the order. When the order is canceled, inventory
for the corresponding document(s) is automatically adjusted upwards.
- Manage inventory, pricing, restocking points
Printer can adjust inventory, change pricing and set/update
restocking point for each document. At any time printer can
review list of documents with inventory below restocking point.
- Manage backorders
Backorder management screen lists all items that
are currently on backorder. Printer can cancel backordered
item or create new order when more copies of the document
are printed.
When new order is created, item is removed from backorder
manager screen and appears in incoming order manager,
where it becomes available for order fulfillment personnel.
When a new order is created, document inventory is automatically
depleted.
- Reports
The system can produce various reports on documents/orders/
order statistics. Reports can be displayed on screen or downloaded
as a delimited text file.
Some examples of the reports are:
- Today's orders
- Orders by date range
- Document usage by date range
- Inventory of all or selected documents
- Documents with inventory below restocking point
Reporting capabilities of the software are very flexible
and reports can be modified to meet your specific needs.
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The above is only a very brief overview of the system
features. For more detailed review and fully functional
live demo, please call 814-867-3200, e-mail
info@ahg.com
or fill out demo request form.
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| Resources
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