ordering software, catalog, distribution software fulfillment, internet b2b catalog internet order management
ordering software, catalog, distribution software fulfillment, internet b2b catalog
procurement software, sell-side e-commerce order fulfillment software,order software
fulfillment, internet b2b catalog  
internet order management


manufacturing software
 
Product Overview
Printer Diamond is a web-based document management and fulfillment system designed specifically for commercial printers and their clients. It is based on the Double Diamond technology that makes software very flexible and ensures that it adapts to diverse business environments.

Below is a brief overview of system features. For more detailed review and fully functional live demo please call 814-867-3200, e-mail info@ahg.com or fill out demo request form.

Customer Area
Customer area consists of administrative and document ordering sections.

Administrative Section Functions:

  • Add new document
    When adding new document, customer can specify document ID, title, select document classification, category, type and various other parameters that will vary for each customer. Customer can also order document proofs and upload files associated with the document (i.e. document itself, document cover, and unlimited number of document components if needed).
    When a new document is submitted, printer is notified by e-mail. Then printer can access document information and uploaded files.
  • Review/edit/delete documents
    Customer can search existing documents by various parameters, review document information and files associated with the document. Customer can also edit document information, upload new files or replace existing files, as well as delete existing document.
    When document is edited or deleted, printer is notified via e-mail.
  • View audit trail
    Customer can review all document submissions/revisions/updates selecting document(s) by author and date range.
  • Manage document categories
    Customer can review, add, update and delete document categories (such as classification, category, type, language, application, etc.). Document categories can vary depending on customer needs.
  • Manage users
    The system allows each customer to have unlimited number of users with different privileges. For example one group of users can only manage documents, another group can also manage document categories and other users, yet another group can order documents, etc. Users with sufficient privileges can manage other users: review users list, information, update user information, add, delete, activate and de-activate user, set user privileges, reset user password.

Ordering Section Functions:

  • Search and browse documents using various parameters
    Customers can perform
    • Quick search of document, for example by document number, keywords in the title; or
    • Advanced search by any document parameters (classification, category, type, status, keyword, language, application, etc.)
    or browse existing documents by document categories.
    The search and browse options are very flexible and can be easily adjusted to the needs of each individual customer.
  • View document files and order documents
    When customer specifies number of document copies for each particular document that he wants to order, Printer Diamond verifies availability. If there are not enough copies in the warehouse, customer receives a warning indicating how many copies of the document will be placed on backorder. He has an option to proceed with the order, or change required number of copies.
    Customer can review and change the order at any time before it is finalized. When customer submits an order, document inventory is automatically updated.
  • Track previously placed order
    Customer can review status and shipment information of previously placed orders.
Printer area
Printer Area Functions
  • View incoming orders
    Incoming orders screen displays list of orders that were submitted but not yet shipped. Unique functionality includes ability for printer's personnel to pick order for processing. If you pick the order, it changes color. Thus other employees know that this order is being worked on.
  • Confirm shipment, print packing slip
    When order is ready to be shipped, authorized personnel can use incoming order manager screen to confirm order shipment, enter shipping details and print packing slip.
    After order shipment is confirmed customer sees shipping details in the Customer Area.
  • Cancel order Printer personnel have facility to cancel order using incoming order manager screen should a customer cancel the order. When the order is canceled, inventory for the corresponding document(s) is automatically adjusted upwards.
  • Manage inventory, pricing, restocking points
    Printer can adjust inventory, change pricing and set/update restocking point for each document. At any time printer can review list of documents with inventory below restocking point.
  • Manage backorders
    Backorder management screen lists all items that are currently on backorder. Printer can cancel backordered item or create new order when more copies of the document are printed.
    When new order is created, item is removed from backorder manager screen and appears in incoming order manager, where it becomes available for order fulfillment personnel. When a new order is created, document inventory is automatically depleted.
  • Reports
    The system can produce various reports on documents/orders/ order statistics. Reports can be displayed on screen or downloaded as a delimited text file.
    Some examples of the reports are:
    • Today's orders
    • Orders by date range
    • Document usage by date range
    • Inventory of all or selected documents
    • Documents with inventory below restocking point
    Reporting capabilities of the software are very flexible and reports can be modified to meet your specific needs.
The above is only a very brief overview of the system features. For more detailed review and fully functional live demo, please call 814-867-3200, e-mail info@ahg.com or fill out demo request form.

 



Resources
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