ordering software, catalog, distribution software fulfillment, internet b2b catalog
 


 


Technical Support

Our customer service makes its priority enabling our clients to maximize their investment in PrinterDiamond™ by providing tools and services that ensure they succeed. AHG delivers best systems integration, implementation, technical support and educational services to ensure the successful deployment of the PrinterDiamond™ B2B e-commerce solution. We also offer computer programming and consulting for the customization of our standard computer software. At AHG a 120 percent customer satisfaction is our principal goal. As a way to achieve this prime objective, we continuously monitor customer satisfaction. At least one member of the AHG executive team is assigned to each client to maintain regular, interactive communication to ensure that your needs are well understood and addressed.
AHG's comprehensive service offerings include:

  • Partnering with our clients to plan, design, configure, implement, deploy, and upgrade their PrinterDiamond™ B2B e-commerce solution.
  • Providing world-class support services through to ensure the prompt and accurate resolution of all customer service requests.
  • Being proactive to ensure clients quickly acquire the requisite knowledge and skills to successfully install, use, maintain and upgrade their PrinterDiamond™ solution.

 



Additional Information

Phone answers 9 a.m. - 5 p.m. Eastern Time, Monday - Friday.

If your question requires immediate attention, please, e-mail ts@ahg.com or use phone numbers/contact information provided in your contract.


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